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	<title> - Suggestions, Complaints and Appeals</title>
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	<webMaster> (Webmaster)</webMaster>
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		<item>
		<title>Proposals, objections, and complaints</title>
		<pubDate>Tue, 21 Apr 2026 03:22:23 GMT</pubDate>
		<category>Content</category>
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					&lt;p&gt;&lt;b&gt;&lt;img alt="" height="179" src="/images/50038351/sanducic.jpg" style="float:right" width="240" /&gt;&lt;/b&gt;For the purpose of continuous improvement of our activities, FFTB has developed procedures regulating &lt;a href="/_download/repository/PO-SK-07%20Procedura%20za%20prijedloge%20[1].pdf"&gt;suggestions&lt;/a&gt; and &lt;a href="/_download/repository/PO-SK-06%20Procedura%20za%20prigovore%20[1].pdf"&gt;complaints&lt;/a&gt;.&lt;/p&gt;

&lt;section class="mb-4"&gt;
&lt;p class="mb-0"&gt;Please read the procedures carefully, and submit the completed forms (&lt;a href="/_download/repository/OB-SK-09%20Obrazac%20za%20prigovor[1].pdf"&gt;in case of a complaint&lt;/a&gt;) to the&lt;b&gt; &lt;strong&gt;Quality Management Office&lt;/strong&gt; &lt;/b&gt;(office P03) or via email at &lt;a href="mailto:kvaliteta@pbf.hr"&gt;kvaliteta@pbf.hr&lt;/a&gt;.&lt;/p&gt;
&lt;/section&gt;

&lt;section class="mb-4"&gt;
&lt;p class="mb-2"&gt;Suggestions can also be submitted anonymously:&lt;/p&gt;

&lt;ul class="ps-3 mb-0"&gt;
	&lt;li&gt;via the suggestion box on the wall outside the Student Administration Office&lt;/li&gt;
	&lt;li&gt;via the online form at the following link: &lt;a href="https://forms.office.com/e/TG5DcqpFZ9" rel="noopener" target="_blank"&gt; https://forms.office.com/e/TG5DcqpFZ9 &lt;/a&gt;&lt;/li&gt;
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&lt;p&gt;&amp;nbsp;&lt;/p&gt;

&lt;p&gt;Feedback on suggestions from specific years can be found here:&lt;/p&gt;

&lt;div class="pbf-badge-group"&gt;&lt;a class="pbf-badge" href="/_download/repository/povratne_informacije_o_prijedlozima_2024[1].pdf"&gt;2024.&lt;/a&gt; &lt;a class="pbf-badge" href="URL_2025"&gt;2025.&lt;/a&gt; &lt;a class="pbf-badge" href="URL_2026"&gt;2026.&lt;/a&gt;&lt;/div&gt;
&lt;/section&gt;

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					<link>https://www.pbf.hr/en/quality/suggestions-complaints-appeals#content___5033</link>
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		        				    <dc:creator>Obrisani Korisnik</dc:creator>
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